Privacy Policy
WaveLink VI · Effective July 24, 2026
WaveLink VI ("we", "us") operates a boat charter booking marketplace serving the U.S. and British Virgin Islands. This policy explains what information we collect, why, and the choices you have.
Information we collect
- Account details — name, email address, phone number, and an optional emergency contact, provided when you create an account.
- Booking information — trips you book, guest names for liability waivers, pickup locations, and special requests.
- Payment references — payments are processed by Stripe. Card numbers never touch our servers; we store only processor tokens and receipt amounts.
- Vessel owner documents — owners who list a vessel may upload registration and insurance documents. These are stored privately and viewed only by our verification team.
- Messages — support conversations and trip chats with your assigned captain, kept so we can operate your booking.
How we use it
- To operate bookings: confirmations, receipts, waivers, captain assignment, and trip communication.
- To send service notifications you have enabled (booking updates, payment confirmations, trip reminders, marine weather alerts).
- To verify vessel listings meet registration and insurance requirements.
- To prevent fraud and comply with legal obligations (e.g. signed liability waivers).
What we never do
- We do not sell your personal information.
- We do not share your data with advertisers.
- We do not store card numbers.
Sharing
Booking details are shared only with the parties needed to run your trip: your assigned captain, the vessel owner (trip date and party size), and our payment processor (Stripe). We may disclose information if required by law.
Data retention & deletion
We keep booking and waiver records as long as required for legal and insurance purposes. You may request account deletion at any time by contacting support@wavelinkvi.com; we delete personal data not subject to a legal retention requirement.
Your choices
- Edit your profile and contact details in the app at any time.
- Turn email and push notifications on or off in Profile → Notification Preferences.
- Request a copy or deletion of your data via support.
Children
WaveLink VI accounts are for adults 18+. Guest names for waivers may include minors travelling with a booking adult; we collect no other information about them.
Changes
We will post any material changes to this policy here and note the new effective date.